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How to Work

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How to Work: What They Never Teach You In School
A Two-Day Learning Experience Sponsored by Barbara Brannen and Bob Heavers
“You’ve learned a lot in school . . . but schools never teach the success skills that matter most.
This one-of-a-kind course is a career-changer.”   ~ Bill Frank, President/CEO of CareerLab®
Objective:To improve performance and quality of life by giving you the social, emotional and self-management skills required to work productively and succeed in today’s workplace.  As a result of this course, you’ll accomplish extraordinary results and advance your career dramatically. 
1.       How Business Works – Mission, Vision and Values; creating competitive advantage; why and how to function as ‘one team’ with everybody onboard
2.       Self-Awareness – Personal ‘balance’ and Values; turning intentions into action; discovering potential and living a purpose-driven life
3.       Self-Defeating Behaviors – Identifying and putting an end to destructive beliefs, walls and self-defeating behaviors; replace blame and excuses with personal responsibility
4.       Usefulness to Others – Playing to your own and others’ strengths; building trust and believing in something bigger than self; becoming indispensable
5.       Managing Time and Priorities – Managing a heavy workload and exceeding expectations without feeling overwhelmed; eliminate ‘time wasters’; stay in control
6.       Managing Email and Other People’s Priorities – Email ‘best practices’; daily planning; managing interruptions; teaching others ‘how to fish’
7.       People Skills – A taste of Social Styles ‘key characteristics’; building highly productive relationships; embracing diversity; becoming highly versatile
8.       Collaborating with Others – Abundance thinking; productive meetings; solving problems; playing ‘win/win’; tackling projects collaboratively
9.       Tolerance - Coping Skills - Overcoming obstacles; productive boundaries; style differences; shifting priorities; ineffective leadership; conquering gossip
10.   Improving Continuously – Embracing change; learning from success, as well as mistakes; building competitive advantage; winning support for great ideas.

Designed for: Anyone who wants to live and work more productively. Highly recommended for anyone looking to be more successful in their current position, for people who are just coming onboard a new organization, and for recent college graduates.

When: Wednesday and Thursday, February 24-25, 2010
Where: South Denver Cardiology Center (Main Training Room)
              1000 South Park Drive, Littleton, CO 80120-5665
Tuition: $295 per person ($750 for three attendees).  Continental breakfast and lunch included.                           
Time: 8:30 a.m. - 4:30 p.m. (both days)
Dress: Business Casual
                                                                       TO REGISTER:
Call Bill Frank at 720-203-6800 or send e-mail to bill_frank@comcast.net
“I’m trying to think why this isn’t a really good idea . . .
and it’s a really good idea. This makes sense. This is cool!”
~George Bogdewiecz, former Vice President of Human Resources, Great-West Life

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William S. Frank, M.A.,
25 Reasons I love consulting.
by William S. Frank
  1. Brand. You are your own brand, and you can define it any way you want. For many years, I provided outplacement to the ex-employees of Schlumberger, the world's largest oilfield service corporation. When departing employees left the company, they didn't request outplacement in their severance package. They said, "I want Bill Frank."
  2. Demand. The world will always be full of terrible problems that need solving.
  3. White Hat. I can be a helper and get paid for it.
  4. Pay. I can be paid to do things I'd gladly do for nothing.
  5. Variety. Every day is different.
  6. Happiness. At this stage of my career, I only work for people I respect and care about. If a client micromanages me or is otherwise no fun, I complete the assignment and replace them.
  7. Talent. I'm using 110% of my talents and stretching myself to the max.
  8. Change. I can change my focus any day I want. If you're a McDonald's franchisee, you don't say, "Hey, I've got this great idea for a meatball sandwich—let's try it out today." In consulting you can adjust your focus hour-by-hour, as long as your clients still understand and appreciate what you do.
  9. Income. No one else would pay me as much as I pay myself.
  10. FUN. I can't think of anything I'd rather be doing.
  11. Retirement. I can write and consult as long as I am physically and mentally capable. Peter Drucker worked into his 90s, and when asked which book was his best, he said: "My next one."
  12. Job Security. Although clients come and go, no one can come into my office and say, "Pack up your stuff . . . You don't work here anymore." In 29 years, I've only had one employer: ME.
  13. Travel. I don't have to travel unless I decide to. I travel if it's both FUN and profitable—or at least FUN.
  14. Commute. I live five minutes from my office, a corner office in an upscale six-story tower. In winter, I leave a heated garage at home and drive to an underground heated garage at work. There's seldom time to hear even one song on the radio.
  15. Vacation. Consulting is more fun than vacation (except on Wailea Beach in Maui).
  16. Friends. I have developed hundreds of close acquaintances and several lifetime friends.
  17. Time. I can work as much or as little as I like: four-hour days or 18-hour days. (Of course, my income will reflect that.)
  18. Employees. I can work with employees, subcontractors, partners, or alone—I've done it all.
  19. Passive Income. I've developed several products that provide "mailbox money." I earn while I'm sleeping.
  20. Ethics. I've never had to violate my values or personal code of ethics. I've never had to lie, purposely deceive or harm others, or promise things I can't deliver. I go to bed with a clear conscience. That doesn't mean there's never any conflict. But the conflict is conducted according to generally accepted business practices.
  21. Virtual. My career is fairly portable. With the Internet, e-mail, cell phone, and FedEx, I can work nationally, even internationally from my office—or anywhere in the world.
  22. Purpose. I make a difference in peoples' lives every day. I see it in their faces, hear it in their voices, and read it in their thank-yous.
  23. Experience. Every painful or joyful life experience makes me a better consultant. So does every person I meet or book I read. Grey hair can be good in consulting.
  24. Structure. I have to work very hard, and the clients expect superb results—but I get to structure my days, weeks, months, and years.
  25. Boss. Most of the time, I love my boss.
As I was posting these letters online, I realized I want to communicate my love for consulting. It's just a great business. The single letters, taken together, may create a picture of enjoyment, but in a burst of creativity I listed some of the reasons consulting is such a good fit for me—and perhaps for you, too. They are not prioritized; this is just how they came out.