Christa Reichard is the consultant we embrace when researching any topic, either for ourselves or for our clients. Besides digging up priceless information, she has made several stand-up presentations to our executive audiences on knowledge management. We included a Starbuck's gift certificate with this note.
8/27/—
Christa,
You're one of the kindest, most creative people I know.
You're such a joy.
Bill Frank