A corporate client called me to begin an executive coaching assignment, and invited me to tour their new U.S. headquarters. Since she played a large role in the planning and design, she was clearly proud of the results.
INX GmbH is a medical device company, and one amazing feature was life-saving testimonials stenciled on some of the walls. They also had a wall of stars, one for each person they had saved. Truly amazing.
Even though it was June, it was the company's year-end, and she asked me on Wednesday if I'd mind getting her an invoice later in the day so she could pay me on Friday. I didn't object at all. INX GmbH is the client company, and Konnor was the name of the new executive coaching client.
To: Lisanne Feufer
From: Bill Frank
Sent: June 6, 20—
Subject: Lisanne, Invoice for Konnor Toke
Hi Lisanne,
Thanks so much for the tour of your new U.S. headquarters. As I told you, it's magnificent, and I see your fingerprints on the walls, in the huddle-rooms, in the coffee bars—and everywhere. Congratulations on your world-class achievement. Thanks to you, INX GmbH is poised to grow exponentially in the future.
I left Konnor a voicemail and e-mail letting him know we're ready to begin.
Here is the invoice you requested.
Best wishes,
:Bill