A client sent me a lengthy e-mail thanking me for all the ways I'd helped him. I include an excerpt, but spare you the details. This was an opportunity to thank my client, to re-affirm CareerLab's values, and to encourage him in our work together.
From: Ford Bollinger
To: Bill Frank
Sent: August 19, 20— 5:06 AM
Subject: Good morning!
Hello, Bill, on August 19.
While I am thinking about it, please know that your influence on my professional development has been profound. . . I think that the CareerLab approach to all of this has its roots in a deeper, existential view of work and its meaning. I just want you to know that I appreciate your creativity and persevering efforts.
Ford
From: Bill Frank
To: Ford Bollinger
Sent: August 19, 20— 5:06 AM
Subject: Ford, Thanks for your kind note . . .
Ford,
This is a very kind note, and I appreciate it a lot.
You're right, there is something deeper here than just "work." I do take a spiritual approach to career planning—which is, "There's a right place for everyone," and my job is to help others find their "right place." 99.9% of the time, we're successful.
You're doing really well, and I'm very proud of you. You've accomplished a lot in the brief time I've known you.
Talk soon,
:Bill