Ms. Sally Rand
Manager, Human Resources
Trans National Healthcare
974 Wisconsin Avenue, NW, #300
Washington DC 20016

Dear Sally:

I recently spent four days leading a teambuilding project for the HR Department at Trans National in Denver. I spent one day interviewing each of the 17 people on staff. I used the material from these interviews to structure a two day training which we conducted in a mountain retreat.

The HR group at Trans National Healthcare in Denver was functioning very well as a group before the teambuilding. We were simply using the training as a form of preventive maintenance, to keep the organization tuned up.

Here are some comments from the final evaluations:

• "Exceptional teambuilding. Very rewarding."

• "Responsive and flexible to needs of group."

• "Everyone related well with you."

• "Very relaxing. Feel healthier than when I came."

• "You have a good sense for when to facilitate and when to let things go. Your light hearted and humorous style really adds to the effect."

• "You allowed us to lead ourselves."

• "A very fun two days."

• "Your warm up exercises were some of the best I've ever participated in; good use of prizes."

• "Good, great job."

• "You did a lot of preparation and it's appreciated."

• "You're fun to be with and go well with the flow."

• "You seem to be a friendly, caring person and well suited to the work you do!"

• "This was certainly an exciting well planned teambuilding."

• "You seem just like one of the HR Department, you fit in very well."

With best wishes, always,

William S. Frank
WSF:kam [my initials: the word processor's initials]