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When I built this collection I was surprised by the large size of the thank-you section. Apparently, I've spent a lot of time thanking people. As I look back on the hundreds of referrals I've received over the years, I can't help thinking that these notes and letters created the goodwill that inspired others to want to work with CareerLab.
A thank you may be the most powerful marketing letter you ever write. We've become a society of entitlement—a thankless society. That's why thoughtfulness is remembered and rewarded.
I keep a file of thank you notes, e-mails, cards, and letters that others have sent me. They brighten cold, snowy days, lift my spirits, and remind me that I'm making a contribution. Your thank yous will do the same for others.